Thank you for purchasing a our product. We prides itself on the quality of its products and you can rest assured that our products will stand the test of time and normal use. Our warranties cover all CHESONA-branded products. For products sold by Amazon and Chesona.com, please refer to the warranty and service requirements provided by the relevant vendor.
CHESONA warranties cover all CHESONA-branded products. For products sold by Amazon and chesona.com, please refer to the warranty and service requirements provided by the relevant vendor.
We offer a 1-Year Warranty on all CHESONA-branded products on the terms and conditions set out below. If you purchased the product at www.chesona.com you are already covered by this warranty. If not, you must register your product for it to be covered by this warranty. Registered CHESONA-branded products and products purchased from chesona.com and Amazon Chesona store will be covered by a 1-year Manufacturer's Warranty from the date of purchase.
For warranty service, please contact our Customer Service team at www.chesona.com. Proof of purchase and photo/video of the faulty product may be required to verify eligibility.