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FAQ

  • Setup Guidance
  • What payment methods do you accept?
  • Where is my refund?

Armor Dock Serie

  • Setup Guidance

Setup Guidance

I. Connection Methods
① Insert tablet into the protective case
② Connect the Type-C cable on the right side of the case to your iPad
③ Ensure secure magnetic connection between case and keyboard
④ Turn on the keyboard power switch to "ON" position
⑤ After a successful connection, a blue connection logo will appear in the upper right corner (battery side) of the iPad and the keyboard backlight will illuminate.
 
II. Keyboard Reset Methods
① Remove the Type-C from the iPad.
② Turn the keyboard power off for a while and then on again.
 
→Download Manual
 
Video Guidance
 
 
 

Payment

  • What payment methods do you accept?
  • Where is my refund?

What payment methods do you accept?

We accept the following credit cards: MasterCard, Visa, American Express and Discover. We only take payment once your order has been shipped. We also accept payment by PayPal or Amazon Pay. If you decide to use either of these two methods, you’ll be taken to either the PayPal or Amazon Pay website, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our merchant website once your transaction is complete.

Where is my refund?

We aim to process refunds within three days of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund. We’ll contact you by email to let you know when your refund has been processed.